Rogers Family Company, the largest gourmet coffee roaster in the San Francisco Bay Area, wanted to Migrate from Lotus Notes to Exchange. MCC managed the project that affected staff in multiple countries and provided training on the new solution in more than one language.

Reduce IT Costs
In today's economic climate, companies are focusing on the inefficiency of their small in-house IT departments, which are usually under-utilized and poorly managed. We have the expertise and cutting edge tools to manage your IT department professionally and at a lower cost so that you can focus on your business. With our Managed IT Service, you get better support, lower IT costs, improved reliability, and more productivity from your employees. Lets us show you how Outsourced IT can work for you.

Experts Ready Now!
We have IT consultants ready to assist in with Exchange Server 2000/2003/2007 , SQL Server 2005/2008, Small Business Server, Sharepoint, Microsoft CRM, Cisco, .NET, and ASP.NET web development. Our expert team of technicians, developers and project managers have helped us attain a customer satisfaction rating in the top 25% in the US. We are confident we can help your business.

	Dedicated Windows Server Hosting

MCC focuses on a niche hosting market - the needs of larger enterprises requiring managed services with deep technical expertise on the Microsoft Windows technologies. MCC primarily offers dedicated hosting plans with extensive proactive 24x7 monitoring with a design toward business continuity and disaster recovery.

This hosting resides is a Tier 4 collocation (Note: Tier 4 exceeds the requirements of a Tier 1 facility) that adheres to strict engineering principles to provide "five nines" (99.999%) power, cooling, and network availability. The facility is operated by Raging Wire where you are in good company under the same roof as some multi-billion dollar, global organizations such as Flextronics, NVIDIA, Hitachi Data Systems, Applied Materials, Network Appliance, and eBay who demand continuous, reliable, and secure access, uptime, to their mission critical systems. Raging Wire has achieved SAS 70 Type II certification. MCC's willingness to go above and beyond your expectations makes our SLAs, contracts, and promises actually worth something.

Enterprise Data Center Facility Specifications

Overview
The facility is a 200,000 square foot, state-of-the-art Enterprise Data Center facility that is the largest data center outside of the Bay Area earthquake zone. The purpose-built, single-story, non-multi-tenant facility enhances the availability, security, and reliability of our enterprise clients' mission-critical, back-office IT systems and applications.

Power

Scalable beyond 225W/ft²
"Five nines" (99.999%) availability
Zero Single Point of Failure ("ZSPF") electrical distribution system
- Constantly available and operational
- True diverse-path and redundant power feeds for both dual and single-corded equipment
N+1 to N+5 Redundancy:
- Uninterruptible Power Supplies
- Custom Power Distribution Units
- Multiple industrial-diesel power generators
  - Dual starters
  - Dual batteries
  - Heated engine blocks
  - Established fuel delivery Service Level Agreements
- Dense high capacity circuit distribution
- 120 VAC and 208 VAC (single and three phase) power availability
- -48 VDC power supported
- Multi-point refernce ground system
- Electric circuit load monitoring
- Full building lightning protection

Cooling

Scalable beyond 225W/ft²
"Five nines" (99.999%) availability
Centalized industrial chilled water plant for maximum operating efficiency
Redundant
- Chillers
- Colling towers
- Pumps
- Chiller loops throughout Data Center floor
- Modular Cooling Units
Computer controlled humidification system for managing electrostatic discharge and humidity; set point is 45%

Telecommunications

Carrier neutral facility
Access to all major telecommunication providers
Redundant true diverse-path, dual entry fiber directly on SONET rings for highly available, fault-tolerant telecommunications

Raised Floor

3-foot raised floor for maximum cooling of high power density loads
Seismically braced
Floor tiles individually locked down for added security
Cool air is distributed through perforated floor tiles to maintain degrees
No combustible materials located under floor
Under floor intrusion detection system

Ceiling

32-foot ceiling height designed as cooling reservoir
Contributes to maintaining Data Center ambient air temperature at 72 degrees (+- 2-degrees)

Data Center Earthquake Stability

All Data Center systems engineered to 1997 Uniform Building Code
Engineered with an importance factor of 1.5 for critical facilities

Fire Detection and Suppression

Fire Detection
- Intelligent smoke and thermal (heat) detectors
  - Integrated with Operations Control Center monitoring systems
  - The addressable system allows control panel to pinpoint fire location
  - Thermal detectors are a combination of
    - Fixed temperature
    - Rate of rise detection devices
- Photoelectric and infrared beam smoke detectors
Fire Suppression
- Dual interlock pre-action dry pipe fire suppression system
- Water held outside critical equipment areas until multiple inputs to pre-action sprinkler valves confirm existence of a fire in the area
  - Assures critical equipment will not be exposed to water dut to accidental damage to a sprinkler head
- High temerature fusible sensors on fire sprinkler heads
- Fail-safe alarm systems to prevent false discharge

Roof Access

Full roof rights for antenna installations
Restricted roof access with motion detection alarms
Pan-Tilt-Zoom digital recording cameras for monitoring all rooftop access points

Physical Security

No public access to building
No signage, non-descript building
On-site security personnel 24 X 7 X 365
Biometric iris scanning technology
- Positively identifies individual's identity for authrozed access to highly restricted areas (e.g. Data Center floor, security rooms)
Intrusion detection system
- Event driven, fixed mount digital Closed Circuit TV (CCTV) cameras with digital archive
- High resolution Pan-Tilt-Zoom cameras
- 360-degrees perimeter and roof surveillance
- Override control of video systems for complete situational awareness
- Restricted and monitored access to building and high security areas within Data Center
- No exterior visibility or access to Data Center floor
Multi-level security zones
- Proximity card readers
- PIN code keypads
- Biometric iris scans
- Client cage security system options built to client's specification
  - Proximity card reader
  - PIN code keypad
  - Biometric iris scan
  - Security monitors
  - Under raised-floor motion sensors
Anti pass-back portals
- Weight sensitive
- Eliminates multi-user entry
Physical audit trials of all entry points throughout the facility

Operations Control Center

Five 100" state-of-the-art high resolution screen data-wall with fully integrated audio/video systems
Commond consoles for control of local and remote systems
Secure environment, highly restricted access
Staffed 24 X 7 X 365
Monitoring and controlling environmental systems
- Electrical
- Cooling
Network/systems monitoring and management
Alarm monitoring and management
Scalable to accommodate increase in client support meeds

Security and Visitor Control Center

CCTV with digital archive
Monitored and maintained 24 X 7 X 365 by on-site security personnel
Bullet-resistant walls and windows
Redundant monitoring capabilities

Business Conveniences for Clients and Partners

Cafeteria access
On-site office spave available (short and long-term leasing options)
Daily walk-in offices available (no leasing options required)
Conference room with audio/visual facilities
Facility is ADA compliant
Private labs
- Individually secured
- Tech benches
- Climate controlled
- Redundant and protected power
  - 120VAC
  - 208VAC (single or three phase)
- Internet connectivity
Private customer Network Operations Center, built to our enterprise client's unique specifications

Shipping and Receiving Facilities

Security monitored
Restricted access
Barcode tracking system
- Inventory control system
- Logs equipment in and out of facility
Strict shipping and unloading procedures

We are a Microsoft Gold Certified Partner, offering IT Outsourcing, networking and software application development. Our firm provides service in Sacramento, the San Francisco Bay Area, the Silicon Valley, San Jose, Los Angeles, Las Vegas, and Orange County. Our infrastructure engineers and software architects provide networking and web application solutions to small businesses as well as enterprise clients. Our Microsoft certified consultants provide technical support onsite, emergency support, and consulting on Windows networking, business continuity planning, and disaster recovery. Our core competencies include Microsoft CRM customization, Exchange Server support, Cisco consulting, Sharepoint consulting, Windows consulting, VoIP consulting, virtual server consulting, .NET consultants, and Remote SQL Server DBA services.

	MS CRM specialists, Microsoft CRM 4.0, Dynamics CRM Certified Consultants - Microsoft CRM Customization - Microsoft CRM Consulting
	Microsoft Exchange Support, Exchange Server 2007 Migration, Exchange Server Support - Exchange Server Consultants
	IT Consulting Firm, Network Consulting Firm, Network Support, Remote Help Desk
	Part Time CIO - Virtual CIO
	SharePoint Upgrade, Customizing Sharepoint, Certified SharePoint Consultants - SharePoint Consultants
	Microsoft SQL Server Remote DBA, SQL Server 2005 Experts, SQL Server 2008 Upgrades, SQL Server Performance Tuning - SQL Server Consulting
	Small Business Server 2003, Small Business Server Consulting, SBS 2008 Migration, Windows SBS Experts - Microsoft SBS Consulting
	Microsoft Virtualization Consultants, Server Virtualization Firm, Virtual Server Experts - HyperV Consulting
	IT Managed Services, Outsourced IT, Managed Services Provider - IT Managed Services Firm
	MS Windows Server Experts, Support, Windows Server Consulting Firm - Microsoft Windows 2008 Upgrades
	Dell EqualLogic Partner, Purchase Equallogic, Storage Area Network (SAN) installation, Fibre Channel and iSCSI SAN experts - SAN Installation
	Cisco Certified Network Associates, CCNAs, CCSPs, ASA, PIX, Cisco Router, Cisco IOS Experts, PIX;- Cisco Consulting
	Outsourced IT, On-Site Computer Support, IT Outsourcing, On-Call Tech Support, Outsource IT, IT Outsourcing
	Computer Networking, Network Support Firm, Windows Network Experts, Technical Support, On-Site and Remote Help Desk - Network Support
	IP Telephony, Asterisk Phone Support, PBX Integration, VOIP Consulting - Asterisk Consulting
	VMWare Support, Server Virtualization Consultants, Server Consolidation, Hyper-V versus VMWare - VMWare Consulting
	Server Monitoring, Remote Network Monitoring, Computer System Monitoring - Remote Network Monitoring
	Network Penetration Testing, IT Security Audit, Computer Security Consultants, Windows Network Security Protection - Network Security Firm
	.NET Architects, Service Oriented Architecture, ASP.NET Consultants, C#, VB.NET, .NET Framework 3.0, .NET 3.5 - .NET Consulting
	IT Project Management Services, IT Project Management Consultants, IT Project Management Solutions, IT Project - IT Project Management
	IT Staffing Firm, IT Recruiter, Technical Recruiting, Tech Staffing - IT Recruiter
	Disaster Recovery Firm, Disaster Recovery Consultants, DR Solutions - Disaster Recovery Consulting
	IT Security Assessment, Security Auditors, IT Compliance Audit - IT Security Audit
	eCommerce Consultants, Website Design, Web Application Development, Search Engine Optimization, SEO Services, ASP.NET Consulting - ASP.NET Experts
	Non Profit Discounted IT-Consulting to 501c3 Organizations - Non-Profit Discount
	Microsoft Certified Consultants, Microsoft Experts - Microsoft Gold Certified Partner
	.NET Software Development, Microsoft Certified Solution Developers, .NET architecture and development, Requirements management, Website architecture, User interface design, Database design, SQL Server performance tuning, SQL Server Reporting Service, XML Web Services, Web development using ASP.NET, Software development with VB.NET and C#, Microsoft "Click Once" application development, E-Commerce development, User support & ongoing maintenance, Mentoring with your existing staff, Software Testing & QA - .NET Development
	Data Protection Manager, Configuration Manager, Virtual Machine Manager, Operations Manager - System Center Consultants
	Silicon Valley IT Consultants, Orange County IT Consultants, Oakland IT Consultants, Sacramento IT Consultants, Las Vegas IT Consultants, San Francisco IT Consultants, San Jose IT Consultants, Los Angeles IT Consultants, San Diego IT Consultants, Reno IT Consultants, Irvine IT Consultants, Long Beach IT Consultants, Stockton IT Consultants, Colorado IT Consultants