Online Services FAQ
Installation and Migration
Q:
Are there any prerequisites for the client software?
A:
For the Standard Exchange Online service, Outlook 2007 is required. For the Dedicated
service, Outlook 2003 is required.
Q:
Can I move just a portion of my users to the online service, or do I need to move
all of them?
A:
Microsoft enables co-existence; this allows customers to implement a portion of
their users.
Q:
Is Active Directory required?
A:
Active Directory is not required for the Standard service, but you can sync your
existing Active Directory information to the service using our tool. Active Directory
is required for the Dedicated service.
Q:
What tools are available to migrate from previous versions of Exchange or competitive
platforms?
A:
Microsoft provides tools to migrate user information and E-mail from Exchange Server
to Exchange Online. Microsoft also provides a directory synchronization tool to
keep the Microsoft Online user list in synch with your on-premises Active Directory.
Q:
Is it possible to provision users in batch mode?
A:
Yes, in the Standard version of Business Productivity Online Standard Suite, a directory
sync tool is available to synchronize a batch set of Active Directory users into
the
BPOS
environment.
Q:
If I choose to provision users in batch mode, will this sync from my local directory
as a federation or a sync? If it is a sync, are passwords sent to Microsoft?
A:
In the Standard version, the passwords are not sent to Microsoft. In the Dedicated
version, the passwords are sent.
Q:
Will you force me to upgrade before my organization is ready?
A:
One of the key values of the Microsoft services is the ability to get the latest
features. We will work with you to ensure you are notified of changes ahead of time
and allow adequate time for preparation.
Q:
What is the notification process to customers and partners for
BPOS
service upgrades?
A:
E-mail notifications will be sent to the administrator on record.
Q:
Can a customer migrate from the Business Productivity Online Standard Suite over
to an on-premises environment and transfer over set-up and data?
A:
Yes, customers can migrate their data to and from on- premises and online solutions.
Q:
Does the service include Domain Registration?
A:
No, every customer is required to register their own domain.
|